Our answers to your questions
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About Ingle International
Travel Insurance
Health Insurance
Life Insurance
Who is Ingle International?
Ingle International has been in business since 1946, providing insurance, financial and health care products and services to Canadians and worldwide. As a Managing General Agent, we represent all major Canadian insurance companies and several international insurance companies to find the best solution for each customer’s needs. We will help you navigate the world of insurance.
Ingle International is a trusted industry leader, and provides products and services from all of the major insurance companies in Canada.
To learn more about Ingle International, visit our About Us page.
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How do I contact Ingle International?
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By Phone:
Toll free: 1-800-360-3234
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By Mail or In Person
460 Richmond St. W., Suite 100
Toronto, ON M5V 1Y1
Canada
Hours of Operation
Monday to Friday: 8:00am to 9:00pm ET
Saturday: 9:00am to 5:00pm ET
For more information about contacting us, visit our Contact Information page.
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Why should I go to a broker?
Insurance brokers are unbiased insurance professionals who have the expertise to find you the solution best suited to your needs. Buying insurance directly from an insurance company means you are only offered their products, whereas a broker will have access to products from many sources. Buying insurance from a travel agent, mortgage broker, or other non-insurance professional means taking advice from someone whose core expertise is not insurance. These individuals usually mean well and want to help you, but they may not have the expertise to find you the best solution for your unique situation.
In most cases, brokers will charge you the exact same price that the insurance company would charge you directly, and not charge any service fees or additional charges.
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Who provides the insurance?
Imagine Financial Ltd. (operating as Ingle International) is a licensed insurance agency representing a multitude of Canadian and international insurance companies. We work with licensed insurance agents across Canada.
Insurance is provided by a range of carriers. To know who provides the insurance on any given product, check the coverage summary or the policy wording for that product. If knowing the insurer is important to you and you can’t seem to find that information, feel free to call us or email us for clarification.
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How do I get the right travel insurance to suit my needs?
Travel insurance products come in a variety of shapes and sizes, depending on your age, health condition and purpose of travel.
You can get started by choosing the link below that best describes your need:
Need help? Use our Product Selector Tool to help you find the right product for you.
You can also contact us at 1-800-360-3234 to speak with a customer care representative.
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Do you cover pre-existing medical conditions?
Coverage for pre-existing medical conditions depends on the exclusions and stability requirements of each travel insurance policy. If you meet these requirements, you are free to purchase the insurance.
If you have a pre-existing medical condition, you should always read your policy wording carefully to make sure you understand any limitations to your coverage.
If you do not meet the requirements for the insurance products listed on this website, contact our customer care centre at 1-800-360-3234. Our friendly and highly trained customer care representatives may be able to find an alternate product to suit your needs.
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Can I get protection in case I have to cancel my trip?
Trip Cancellation is included in our All-Inclusive Travel Insurance plan, which also includes baggage loss, trip interruption, and emergency medical coverage.
If you already have emergency medical coverage (through your employee benefits plan, for example), you may want to look at our Non-Medical Travel Insurance plan, which includes trip cancellation and interruption, as well as baggage loss.
Note: In order for Trip Cancellation to be valid, you must purchase your plan within 48 hours of your ticket or tour purchase.
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What kind of long-term travel medical coverage can I get?
We offer two options for long-term travel medical coverage.
If you are travelling for less than six months, you will want to look at our International Travel section to find a product that suits your needs.
If you will be travelling for more than six months, or are planning to live abroad, our Long-Term Expatriate plan may suit your needs.
Note: If you are travelling for longer than six months, you will need to request an extension to your provincial health coverage in order to be eligible for some of our travel insurance plans.
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I am travelling with a group of 10 or more. Can we get emergency medical coverage?
We would be happy to create a custom quote for groups of 10 or more. Contact our customer care centre at 1-800-360-3234 or complete the Custom Quote Request Form for more information.
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I am self-employed. Can I get supplemental health insurance?
Ingle International offers a flexible insurance plan that provides individuals with the same coverage as employees insured under a group plan. The plan features a set of core benefits, plus three optional add-on packages.
Visit our Individual Health Insurance page for more information.
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I own a small business with 5 employees. Can I get a group
health plan for my staff?
Ingle International’s group benefits specialists can help you design a plan that will
suit the needs of your business, whether you’re a start-up with 3
employees or a growing business with multi-national offices.
Visit our Employee
Group Health page for more information.
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Does Ingle International offer life insurance and living benefit products?
At Ingle International, we offer a full range of Life Insurance and Living Benefits. Please choose a link below to learn more about the products:
If you have further questions, you can contact our customer care centre at 1-800-360-3234.
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What’s the best life insurance product for me?
Your choice of life insurance or living benefits depends largely on the need that you are trying to fulfill. Life Insurance and Living Benefits can help provide a financial cushion for your loved ones in the event of a debilitating accident or premature death.
At Ingle International, we offer a full range of Life Insurance and Living Benefits. Please choose a link below to learn more about the products:
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I have an illness, can I still get life insurance?
Life Insurance and Living Benefits are assessed on an individual basis. Your pre-existing medical condition will be a factor, but your assessment will depend on the type and severity of your condition.
If you would like to discuss this further, please submit a request for the product you are looking for, or contact us directly.
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